FAQs

Care instructions

Many items are 3D printed using fused deposition modeling fabrication (FDM). One of the materials used is PLA which cannot handle high heat and is intended for indoor use. For PLA, hand-wash only in lukewarm water, use a mild dish soap, do not wash in dishwasher or use heat to dry. For ABS, it is heat resistant up to 212°F (100°C) but will be damaged by extended UV exposure.

Lines and marks on the item

3D printing carefully lays material line by line to form layers; these lines need to start and end, which causes a mark and is part of the normal process. It's similar to a fabric art, where there's a beautiful front and a back where the seams and contour lines show. Each 3D printed part is unique and made to order which will result in no two items being exactly the same.

Sizing details

Most sizing details can be found in the item description and/or the photos. If you need more detailed sizing information, please contact us. 

Material

Most products are crafted from eco-friendly sustainable PLA* on a 3D printer so they are lightweight, waterproof and won't rust or peel. 

*PLA is a hard bio-plastic obtained from renewable resources and natural raw materials such as fermented plant starch from corn, cassava, maize, sugar cane or sugar beet. It is intended for indoor use and can only be hand washed with lukewarm water and soap as it cannot handle high heat.

Custom and personalized orders

For custom orders, including custom colors and dimensions, please message us. We are more than happy to work with you and create a unique item for you.  

Shipping 

Only support shipping to the contiguous United States (lower 48 states and the District of Columbia). We hope to expand as we grow. 

Free shipping within the contiguous USA for orders above $35. 
Non-custom orders usually ship in 2 to 5 business days. 
See item details for item-specific estimated shipping times. 

All items ship using USPS Ground Advantage. 

Customs and import taxes 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns, exchanges and cancellations

The items are made to order so returns and exchanges are not accepted but please contact us if you have any problem with your order.

Terms of service

These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").  

Links to other Websites

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

Use of Cookies

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Making our lives better one 3D printed piece at a time.

Check out what we have to offer and reach out for custom orders and ideas.